Instance Build SLAs | Intelitics

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Instance Build SLAs

Task	Owner	SLA # Days from previous event	Estimated Working Days From Start of Build	Example Days of Week
Instance Build Begins	Intelitics	-	-	Wed. Week 1
Start Setting up Client tracking	Intelitics	1	1	Thu. Week 1
1st Round DNS Verification Records Delivered	Intelitics	1	2	Fri. Week 1
1st Round DNS Verification Records Successfully Placed	Client	2	4	Tue. Week 1
1st Round DNS Verified	Intelitics	0	4	Tue. Week 2
2nd Round DNS Records Delivered	Intelitics	1	5	Wed. Week 2
2nd Round DNS Records Successfully Placed	Client	2	7	Fri. Week 2
2nd Round DNS Verified	Intelitics	0	7	Fri. Week 2
Instance Final Testing (Started)	Intelitics	1	8	Mon. Week 2
Instance Administrator Login Delivered	Intelitics	2	10	Wed. Week 3

SLAs are based on completion of previous events. If a Client misses a timeline, we will not expedite any future SLAs to get back on track.
- Eg. If Client takes 3 days to successfully place 1st round DNS records (normally 2 day SLA) then the timeline of all subsequent events are pushed back by one (1) day.
Items completed quicker than SLAs do not “shorten” the timeline. SLAs remain unchanged.

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Configure Postbacks

Open up the App, and navigate to "integrated partners"

Appsflyer Integrated Partner

Select "Intelitics Tech"

Appsflyer Intelitics Tech

On the "Integration" tab, set the "InteliticsTech Domain Placeholder" for both "General Settings and "In-app Event Settings"

This is the domain set up for tracking links in Intelitics Instance, containing Second-Level Domain, Top-Level Domain, and Subdomain

Eg: https://click.brandname.com/track/9bdadbfe-715f-4040-905d-364928eb6548?type=display

Appsflyer Domain Placeholder

Set the name for Default Postbacks Event name to "Install"

Appsflyer Default Postback

Turn on "In-App events postback"
Add events for both registration and deposit
- The name of "Appsflyer event" for registration and deposit could be different depending on your integration with appsflyer, these are the names of the events you are passing into Appsflyer
- Names of "Mapped to partner event" must configured as "registration" and "deposit"
- Deposit event should include "Values and Revenue" whenever possible
  
  Eg.

Appsflyer Inapp Events

Grant Intelitics Permissions

Navigate to "Permissions" tab

Appsflyer Grant Permissions

Set "Ad network permissions" to "On"

Must allow "configure integration" and "configure in-app event postbacks" as well.

Once complete, contact your support at Intelitics to verify the setup.

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